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Portakabin
Edition 13 - Promoting the brand
Differentiated Case Study PDF
Case Study Summary PDF
Study questions PDF
Full Case Study PDF
The Times 100 Business Case Studies MP3
Edition 12 - How market research helps Portakabin to remain at the cutting edge
Page 1 - Introduction PDF
Page 2 - Understanding the Portakabin market PDF
Page 3 - Primary and secondary market research PDF
Page 4 - Secondary research at Portakabin PDF
Page 5 - Product development PDF
Page 6 - Conclusion PDF
Differentiated Case Study PDF
Case Study Summary PDF
Study questions Portakabin Word DOC
Full Case Study PDF
The Times 100 Business Case Studies MP3
Edition 11 - The importance of excellent customer service
Page 1 - Introduction PDF
Page 2 - What is customer service? PDF
Page 3 - Why is customer service so important? PDF
Page 4 - Market research: how to find out if customers are happy PDF
Page 5 - Improving customer service PDF
Page 6 - Conclusion PDF
Differentiated Case Study PDF
Case Study Summary PDF
Full Case Study PDF
Edition 10 - The importance of quality in creating competitive advantage
Page 1 - Introduction Word DOC
Page 2 - What is quality? Word DOC
Page 3 - Quality products Word DOC
Page 4 - Quality processes Word DOC
Page 5 - Quality Service Word DOC
Page 6 - Conclusion Word DOC
Case Study Summary PDF
Differentiated Case Study - Portakabin Brief Study PDF
Full Case Study Word DOC
Full Case Study PDF
Powerpoint Brief Case
Edition 9 - Meeting customer needs for competitive advantage
Page 1 - Introduction Word DOC
Page 2 - Sectors of the economy Word DOC
Page 3 - Who are Portakabin's customers? Word DOC
Page 4 - The sectors, their needs and expectations Word DOC
Page 5 - Communication with customers Word DOC
Page 6 - Conclusion Word DOC
Differentiated Case Study - Sectors of industry and communication Word DOC
Full Case Study Word DOC
Full Case Study PDF
Edition 8 - Developing products and services to meet market demand
Full Case Study Word DOC
Full Case Study PDF
Edition 7 - Responding to an Emerging Market
Full Case Study Word DOC
Case Study Questions Word DOC
Case Study Answers Word DOC
Full Case Study PDF