The Times 100 - Edition 13 - UNISON Quiz

Business Studies for Students and Teachers.

The Times 100 offers a range of free information for students and teachers of business studies.

Quizzes Home | UNISON Quiz
UNISON
Effective communication
Page 1 of 2

UNISON is Britain's biggest trade union. Its members come from many different jobs within the public services and utilities.

UNISON needs to ensure it communicates effectively with all its members to provide the same information and opportunities for everyone. With so many different backgrounds, communicating with its members provides many challenges.

Put the phrases below in the right order to show the stages of the communication process.