The Times 100 - Edition 13 - Enterprise Rent-A-Car Quiz

Enterprise wins awards for achievements in many areas - as employer and as service provider.

Enterprise Rent-A-Car realised the importance of developing ways of measuring customer service. The new way was called the Enterprise Service Quality index (ESQi). This survey helps Enterprise to find out quickly what customers think of its business.

Choose the correct answers to the questions from the options below.