The Times 100 - Edition 13 - Portakabin Quiz

Portakabin have worked hard to make customer service as good as it can be within their organisation. They have become very committed to this for mostly financial reasons. Financial in terms of 'It costs as much to gain ONE new client as to keep FIVE existing ones', and also finacial in terms of being market leaders and having many customers buying their products. See if you can identify which of these statements is true or false.